Job Description
Responsibilities
Qualifications
- Responsible for answering team member and vendor telephone orders and inquiries.
- Reconciles invoices and receiving tickets for accuracy and to the Stratton Warren system and departmental requests.
- Responsible for receiving food and non-food deliveries from vendors trucks and delivery of those items to the necessary departments.
- Maintain strict confidentiality relative to financial information, operating systems, company policies and procedures, marketing plans, and team member information.
- Prepare and deliver reports as needed.
- Confirm delivery time and maintain communication with ordering department.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Handle routine customer complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
- Must be able to work a flexible schedule as required by business operations, including weekends, and holidays; shifts may change.
- Assist in maintaining a spotless casino by disposing of any cups, glasses, bottles, or other items left on the floor by guests.
- Perform other duties as assigned or reasonably requested by any member of management.
Responsibilities
- Ability to push and pull up to 250 pounds
- Ability to lift and carry objects up to 100 pounds.
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing or sitting position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
Qualifications
- Must be 21 years of age or older
- Proficient in English verbal and written
- Flexible to work various shifts, weekends, and holidays
- Must be able to obtain and maintain a 1055 gaming license.
- A high school diploma or GED equivalent is required, on the job training is provided.