Sales Associate Hardware Store

Position Summary
As a Tree Lot Sales Associate at Ace Hardware, you will be the face of our store, delivering exceptional customer service and assisting with various tasks. Your role is pivotal in ensuring customers have a positive shopping experience.

Customer Service Excellence:

• Greet and assist customers promptly and courteously.
• Identify customer needs and provide tailored product recommendations.
• Demonstrate the S.A.L.E.S. process to engage customers effectively.
• Promote the Ace Rewards program and current promotions.
• Handle customer inquiries and resolve issues in a professional manner.

Store Operations:

• Assist with receiving, stocking, and pricing merchandise.
• Maintain a clean, organized, and safe store environment.
• Set up and maintain product displays and signage.
• Monitor inventory levels and restock Trees as needed.

Team Collaboration:

• Participate in daily huddles and store meetings.
• Collaborate with team members to achieve sales goals and enhance customer satisfaction.
• Assist in training and mentoring new associates.

RESPONSIBILITIES:

• Preparing Trees for bailer and loading onto customers vehicles.
• Sweep ground daily for needles and branches from trees.
• Water trees daily.
• Stock shelves and set up displays
• Clean store equipment
• Load/unload
• Assist in making deliveries, as needed
• Assist customers in person and over the phone by determining needs and presenting appropriate products and services
• Maintain in-stock and presentable condition.
• Remain knowledgeable on products offered and discuss available options

QUALIFICATIONS

Minimum Requirements:

• Previous retail or customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Flexibility to work evenings, weekends, and holidays as required.

Physical Requirements:

• Ability to stand for extended periods.
• Lift and carry up to 50 lbs. frequently; up to 70 lbs. occasionally.
• Perform tasks that require bending, reaching, and stooping

Click through and start your journey with us now!
Work schedule

• Weekend availability
• Monday to Friday
• Other

Benefits

• Employee discount
• Flexible schedule
• Paid time off