Device Technician (Pacemaker/ICD)

The Cardiac and Vascular Institute of Gainesville, FL is seeking a very dynamic EMT and/or Medical Assistant to join our company as a DEVICE TECHNICIAN (Pacemakers and ICD) in the DEVICE SERVICES department of our practice. This is a great opportunity to be a part of the largest most advanced cardiovascular practice in North Central Florida. We are looking for a stable long-term employee that wants to expand their patient care and industry knowledge. This is a rare opportunity to train and become competent in the ever-expanding field of implantable Device Management.

JOB TITLE: Cardiac Device Technician

Hours of Work: Monday - Friday

Shift: Day

Location: Gainesville / Lake City

FLSA Status: Non-exempt

Direct Report: Device Manager

Overview: The Cardiac and Vascular Institute is seeking a skilled and detail-oriented Device Technician to join our team. This role is essential in providing high-quality cardiac device monitoring and patient care in a dynamic and patient-focused environment.

As a Device Technician, you will be responsible for monitoring and analyzing implanted cardiac devices, including pacemakers, defibrillators, loop recorders, and heart failure. You will work closely with our cardiologists and clinical staff to ensure optimal device function, troubleshoot issues, and educate patients on device management.

Key Responsibilities:

• In-Clinic Interrogations: Perform comprehensive evaluations of CIEDs during patient visits, including threshold testing, sensing, and battery status checks.

• Device Programming: Collaborate with the cardiology team to assist in patient management and treatment planning. Along with adjustment to device parameters under physician protocol to optimize device therapy and manage arrhythmias.

• Remote Monitoring Management: Review and triage daily transmissions from platforms like Medtronic Carelink, Boston Scientific Latitude, Abbott Merlin, and Biotronik Home Monitoring. Ensuring accurate data collection from (Octagos) and timely reporting to physicians.

• Clinical Interpretation: Analyze complex intracardiac electrograms (EGMs) to identify device malfunctions (insulation breach or lead fracture) or clinical arrhythmias (AFib, SVT, VT/VF). Identify patients who may need device upgrade, lead revision, and generator change. Maintain accurate documentation in electronic medical records (EMR).

• Wound Care: Perform incision checks and provide wound care at POSTOP or SITE checks. Providing those patients with follow-up care instructions.

• Patient Education: Educate patients on device function, home monitoring, and follow-up care. Instruct patients and families on home monitor setup, lifestyle restrictions, and what to do in the event of a device shock.

• Documentation & Billing: Ensure all documentation is accurate. Scan report to the patients chart (EMR). Device transmissions and clinic visits are documented in the electronic medical record (EMR) (e.g., Epic, Intergy Greenway, Octagos), with appropriate billing codes.

• Recall Tracking: Participate in the monitoring and management of industry-issued device safety alerts or recalls. Ensure compliance with regulatory guidelines and best practices for device management.

Key Performance Indicators:

• Clinical Accuracy: Precision in EGM interpretation and programming adjustments.

• Alert Responsiveness: Timely triage and physician notification of critical remote alerts (e.g., lead failure, VT/VF episodes).

• Patient Satisfaction: Clear communication and education, measured through patient feedback.

• Operational Efficiency: Managing daily clinic volume and ensuring all remote transmissions are reviewed within the 91-day billing cycle.

• Team Building: Mentors other team members in regard to implantable devices and all things related to implantable devices. Performs other duties as required.

Required Qualifications:

• Certified Cardiac Device Specialist (CCDS) preferred, International Board of Heart Rhythm Examiners (IBHRE), Certified Device Remote Monitor Specialist (CDRMS), Licensed Practical Nurse (LPN), Licensed Emergency Medical Tech, Licensed Paramedic or willingness to obtain certification.
• Experience in cardiac device management, electrophysiology, or cardiovascular technology
• Strong understanding of cardiac rhythms and device programming.
• Proficiency in using remote monitoring platforms and electronic health records.
• Excellent communication and patient education skills.
• Ability to travel between locations as needed. (East, West, Lake City)

Education:

CVT, EMT, MA, LPN (Experience in lieu of formal education will be considered)

Experience:

Advanced EKG knowledge, direct patient care experience, and wound assessment skills.

Requirements:

Knowledge of EKG principles, wound care, iEHR. Familiarity with medical equipment and instruments used to administer patient care. Willing to obtain knowledge of CMS guidelines for device follow-up. Willing to obtain skills in all required competency areas. Or 1-2 years' experience working with implantable cardiac devices, Electrophysiology.

Environmental/Working Condition:

Combination of medical office and exam/procedure room settings. Work is performed in a clinical setting, resulting in exposure to communicable disease, body fluids including blood, toxic substances, ionizing radiation, and other conditions common to the clinic environment. Requiring multi-tasking at a fast pace. Work frequently requires a full range of body motion including handling patients. Work involves standing and walking for extensive periods of time. You must be able to lift 50 pounds.