Administrative Support AST I
Job no: 541361
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Transportation Services
Department:68040000 - BS-TRANSPORTATION - PARKING
Classification Title:
Administrative Support AST I
Classification Minimum Requirements:
High school diploma or equivalent and one year of relevant experience.
Job Description:
Serve as first point of contact for customers at Transportation and Parking Services (TAPS):
• Engage with customers both in person and via telephone.
• Interpret and explain policies and procedures to university students, staff, faculty, and visitors.
• Address and facilitate customers' parking needs.
Accurately record customer and sales/payment information:
• Document all transactions and prepare supporting documents for sales/payments, permit returns, charge adjustments, and revenue refunds.
Assist with Student Traffic Court and the Hearing Authority:
• Enter appeals related to citations.
• Support the process for first and second level appeals.
Assist with reviewing, researching and correcting error reports:
• Identify and resolve discrepancies in error reports.
Perform other administrative tasks and special projects as assigned.
Work hours: Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Position may require occasional additional work hours to satisfy departmental needs for seasonal permit renewals, events and other tasks as directed.
Expected Salary:
$15.00 to $17.00 Hourly
Required Qualifications:
High school diploma or equivalent and one year of relevant experience.
Preferred:
• Detailed knowledge of T2 Systems Flex parking management software
• Detailed knowledge of UF PeopleSoft and UF GO applications
• Detailed knowledge of Microsoft Office applications
• Two years customer service and money handling experience
Special Instructions to Applicants:
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:No
Advertised: 17 Sep 2026 Eastern Daylight Time
Applications close: 01 Oct 2026 Eastern Daylight Time
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Job no: 541361
Work type: Staff Full-Time
Location: Main Campus (Gainesville, FL)
Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Transportation Services
Department:68040000 - BS-TRANSPORTATION - PARKING
Classification Title:
Administrative Support AST I
Classification Minimum Requirements:
High school diploma or equivalent and one year of relevant experience.
Job Description:
Serve as first point of contact for customers at Transportation and Parking Services (TAPS):
• Engage with customers both in person and via telephone.
• Interpret and explain policies and procedures to university students, staff, faculty, and visitors.
• Address and facilitate customers' parking needs.
Accurately record customer and sales/payment information:
• Document all transactions and prepare supporting documents for sales/payments, permit returns, charge adjustments, and revenue refunds.
Assist with Student Traffic Court and the Hearing Authority:
• Enter appeals related to citations.
• Support the process for first and second level appeals.
Assist with reviewing, researching and correcting error reports:
• Identify and resolve discrepancies in error reports.
Perform other administrative tasks and special projects as assigned.
Work hours: Normal working hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
Position may require occasional additional work hours to satisfy departmental needs for seasonal permit renewals, events and other tasks as directed.
Expected Salary:
$15.00 to $17.00 Hourly
Required Qualifications:
High school diploma or equivalent and one year of relevant experience.
Preferred:
• Detailed knowledge of T2 Systems Flex parking management software
• Detailed knowledge of UF PeopleSoft and UF GO applications
• Detailed knowledge of Microsoft Office applications
• Two years customer service and money handling experience
Special Instructions to Applicants:
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:No
Advertised: 17 Sep 2026 Eastern Daylight Time
Applications close: 01 Oct 2026 Eastern Daylight Time
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